Frequently Asked Questions

How Do I Get to Turning Point?

Turning Point has 4 locations throughout the state of New Jersey, including facilities in Passaic County, Essex County (referrals currently going to The Bridge), Hunterdon County, and Ocean County. Visit our locations page for information about each location and directions to each of our facilities.

What Should I Bring With Me?

Before you arrive, our staff will provide you with a packing list that outlines what you may and may not bring with you. We will go over this list once again during your program orientation, and you will receive a copy in your Patient Handbook. Please reference our What to Bring page for a more detailed list.

May I Have Visitors?

Loved ones can be an important part of treatment and recovery. Your Primary Counselor will contact your loved ones to arrange dates and times for family programs and visitation. Patients attending our detox program do not have visitation time.

May I Call My Family?

During your treatment stay, your Primary Counselor will help you arrange calls to your family.

What if I Can’t Afford to Pay for Treatment?

Turning Point is a 501(c)3 non-profit organization. We offer services on a sliding fee scale, which means we can work with your budget. Visit our financing options page or contact our staff for more information.

How Can I Be Sure My Treatment Will Remain Private?

Turning Point is committed to protecting the privacy of our patients. We adhere to all federal and state laws that protect such confidentiality.

Do You Admit Teenagers Into Your Program?

Unfortunately, we can only offer inpatient services to individuals over 18.

How Long Is Your Program?

Turning Point's length of stay varies by clinical necessity. Counselor and client will work together through an individualized treatment and discharge plan to determine duration.

What Type of Accreditation or Licensing Does Your Program Have?

Turning Point is fully licensed and accredited to offer rehabilitation services and treatment for drug and alcohol addiction. Our behavioral health programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), and we are CARF-accredited to provide detoxification, residential treatment, and outpatient care for adults. All of Turning Point’s treatment programs are based upon the client placement criteria set by the American Society of Addiction Medicine (ASAM). Visit our accreditation page to learn more.

May I Leave for My Court Date?

Although we encourage our clients to address their court matters prior to admission, we make every effort to comply with our clients’ legal obligations, including court appearances. Nevertheless, we also try to arrange for the postponement of your court dates until your treatment is over. Clients attending our detox program may not leave due to being under a doctor's care, however, we will communicate with legal authorities and adjust your situation whenever possible.

Is Medical Detoxification Offered as Part of Residential Treatment?

Turning Point offers sub-acute, medically monitored detoxification from opiates, alcohol and sedatives. After detox, we assess all clients through aftercare planning to help them facilitate a continuum of care at our facility or that of another licensed treatment provider. For clients with co-occurring disorders, we provide both detox and stabilization via psychotropic medications.

How Can I Add Money to a Client's Account?

Desktop/Laptop: On the top of the homepage click on “client account.” Here you can securely add money to a client’s account, and allocate funds specifically if necessary (transportation, medication, etc).

Mobile: Click on the green menu tab that has three lines and click on “client account.” Here you can securely add money to a client’s account, and allocate funds specifically if necessary (transportation, medication, etc).

My Situation Seems Complicated; How Do You Make Sure I Get What I Need in Treatment?

When our clients come to Turning Point, we conduct a biopsychosocial assessment to identify all of their areas of need. We then create a plan for care that is unique to each person, combining the traditional 12-Step model; individual, group and family counseling; education groups; and other treatment methods as needed. Turning Point was one of the first residential addiction treatment providers to accept patients with co-occurring disorders. Now, our clinically-driven programs provide carefully integrated treatment for patients with complex combinations of substance abuse and co-occurring mental health disorders. In short, your situation is not too complex for us to handle.

Why Choose Turning Point?

  • Admission Starts 24 Hours After Initial Call
  • Helping Nearly 4,000 Patients A Year
  • We Are CARF (Commission on Accreditation of Rehabilitation Facilities) Accredited
  • Effective Treatment For Over 45 Years
  • Multiple Locations In New Jersey

Life is Full of Turning Points, Make Today a Good Turn. 

Have questions about how the works? Give us a call or fill out a form to speak with a dedicated team member!

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